Privacy Policy
Your trust is sacred. Learn how ISKCON Wave City protects your personal information and preserves devotee confidentiality.
At ISKCON Wave City Ghaziabad (Sri Sri Radha Gopinath Temple), we deeply respect your privacy. We maintain a strict policy: We NEVER sell, rent, lease, or commercialize your personal information to third-party marketing companies. All data collected is used solely for spiritual facilitation, tax compliance, and direct temple communication.
1. Information We Collect
When you make a donation, register for seva, book a puja, or subscribe to temple updates, we may collect the following details:
Full Name, WhatsApp / Mobile phone number, and Email Address.
Permanent Account Number (PAN) and postal address as required by CBDT rules.
Gotra, Nakshatra, Family members' names, and special prayer intentions.
Donation amount, seva category, payment timestamp, and unique merchant txn ID.
2. Sensitive Financial Data We Never Store
For your safety, ISKCON Wave City does NOT capture, process, or store any of your sensitive banking or payment instrument credentials:
- No Credit or Debit Card Numbers
- No Card CVV / CVC Security Codes
- No Net Banking Passwords
- No UPI MPINs or Bank OTPs
All payment credentials are typed directly into the certified, PCI-DSS Level 1 compliant payment interface hosted by ICICI Bank or through your respective UPI banking app.
3. Purpose & Utilization of Collected Data
Your details are used strictly for the following devotional and regulatory operations:
- Issuing Official 80G Receipts: Generating immediate digital receipts and filing statutory Form 10BD electronic records with the Income Tax Department.
- Seva Execution & Pujas: Reciting your family sankalpa during morning aartis, abhishekams, and deity offerings.
- Prasadam Dispatch: Delivering sanctified mahaprasad or tokens of gratitude to the postal address provided.
- Devotional Newsletters: Sharing updates on Janmashtami, Radhashtami, Ekadashi fasting reminders, and Temple Construction progress (with easy 1-click unsubscribe).
4. Technical & Physical Data Security
We implement industry-grade technical safeguards to secure your personal data against unauthorized access, accidental loss, or disclosure:
- 256-Bit SSL/TLS Encryption: All data transmitted over our portal is encrypted using cryptographic protocols.
- Access Controls: Temple databases are restricted to authorized accounts and finance personnel with two-factor authentication.
- Automated Security Audits: Continuous vulnerability scanning and firewalls protect the digital sanctuary.
5. Cookies & Anonymous Analytics
Our website uses small cookie files solely to maintain your donation cart session, remember your preferences, and collect aggregated, non-personally identifiable performance metrics (such as page load speeds and visitor counts). You may disable cookies in your browser settings without affecting your ability to view information.
6. Your Rights & Grievance Officer
As a devotee and contributor, you have the right to request a copy of your stored donation records, update your contact details, or request that we pause promotional communications.
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), our appointed Grievance Officer can be reached at: